Terms of Service

By accessing or purchasing from Siena Fragrance, you agree to be bound by these Terms of Service and all related policies on our website.  

Products:
All products sold are authentic and sourced from trusted suppliers. Prices and availability are subject to change without notice.  

Orders:  
We reserve the right to refuse or cancel any order at our discretion, including suspected fraud or unauthorized transactions.  

Order Cancellation:  
Orders may be canceled before shipment by contacting us. Cancellation requests must be approved and may be subject to applicable fees. Orders cannot be canceled once shipped.  

Shipping & Delivery:  
Processing times vary by product type and are estimates only. Once an order is marked as delivered by the carrier, responsibility transfers to the customer.  

Returns & Refunds:  
Returns, refunds, and restocking fees are governed by our Return & Refund Policy. Approved refunds will be issued to the original payment method, and applicable fees will be deducted.  

Liability:  
Siena Fragrance is not liable for delays, losses, or damages caused by third-party carriers. We are not responsible for indirect or consequential damages.  

Use of Products:  
All products are intended for personal use only.  

Policy Updates:  
We reserve the right to update these terms at any time without prior notice. By continuing to use our services, you accept any changes.